Please Read - Kerbey Lane Policy for Volks Items

Kerbey Lane Doll Shoppe is an authorized Volks dealer. Volks SD’s are the only resin jointed dolls we do sell.

New rules effective with upcoming Kyoto 7 order. Basically we will follow the same order rules that Volks USA uses with the exception being 30% deposit instead of full payment with order.

A Random Lottery will be held; you may not win all the items that you entered for. Please be sure you want the doll you request before you place the order. If you do change your mind please make sure you contact me immediately. Once confirmations are sent we cannot accept cancellations unless there are extenuating circumstances.

If you win from more than one retailer we will cancel your order if you let us know immediately after the confirmation is sent out that it is a duplicate and nothing will be charged to your card. Keep in mind Volks will cancel names given to them by KL or WLD but you should continue to enter with Volks as well.

To request a doll we must receive your full name, address & phone number with credit card number and expiration date. Your card will be charged a 30% non-refundable deposit as soon as we have a confirmation from Volks. Email will be sent with results shortly after Japan Dolpa has ended. Balance to be paid once dolls have shipped from Volks to our store. We accept Visa, MC, Discover, American Express, Money Orders and Checks. Payments by PP must be received within 24 hours after confirmation.

RETURNING CUSTOMERS: We should have your CC information on file so there is no need to resend it unless you want to use a different CC.

Clothing items require immediate payment in full. CC info must accompany order.

We cannot offer Sato-gaeri Service

We ship throughout the USA only - Please do not ask us to ship to a friend or relative in US if you live overseas, we cannot do this per our Volks contract.

Shipping & Handling - US Priority Mail with Insurance
Handling fees as follows:
Large dolls - $10 MSD Size - $8 DD - $6
Yo’s – Flat rate of $20

Rochelle
Kerbey Lane Doll Shoppe